Returns & Exchange

Returns & Exchange Policy

1. The items must be returned for a store credit within 7 days from the arrival date of the parcel.

2. It is only if the items are broken, spoil or other damage purposes. (Goods sold is not returnable & exchangeable.)

3. Customer shall cover the shipping cost of returning the purchased item and we'll cover the shipping cost to send the new item to the customer.

4. The items must be sent back with all the accessories and original packaging.

5. Refund for the returned item will be given as a "Refund Voucher", which cannot be converted to cash. We'll send you an email containing an online code and the value amount.

6. Pls, note that any applicable online code(including seasonal promotional code) can be used on a single purchase and cannot be combined with any other online code and the validation date will be specified with online code in our email to you.